Usability Tests and Final Video Script
Ran usability tests with target users and drafted the script for our final presentation video.
Across two weeks we ran moderated usability sessions with school counselors and students aged 14–17. We focused on the entry screen, the homepage, and the dashboard — the three flows our concept rests on.
Counselors told us the dashboard's inactivity badges were the single most useful signal — they want to know who is slipping, fast. Students, on the other hand, gravitated to the weekly tasks list and asked for fewer words and more emoji.
We closed the loop by drafting the script for our final presentation video: a real counselor opening the dashboard in the morning, spotting a student who hasn't checked in for seven days, and reaching out before the next session.